Collection

You will receive an email notification once your order has been processed to let you know that your order is ready for collection. Please contact us directly to arrange a date and time.

You can collect your order from the following address:

The Skin Theory

Based in:

By Lucy Salon and Training Academy

79 Upper St John Street

Lichfield

WS14 9DT

Delivery

Under certain circumstances e.g. clients who have travelled far to get to us, we can arrange to have your order delivered directly to you. We use Royal Mail to deliver all of our parcels on our behalf. Please note that delivery times do not include processing times. We will process your order within 7 working days and you'll receive an email once your order has been processed and shipped out. Please note that we do not process orders on weekends or during Public UK Bank Holidays.

United Kingdom (Including Northern Ireland):

Royal Mail Standard Delivery (3-5 Working Days) - £4.99

Please note, delivery times are estimations and not guarantees. We can not refund any delivery costs for delayed parcels.