New Client Consultation

What is a New Client Consultation?

Your journey begins with a one-on-one consultation where we take the time to understand your unique skin concerns. By assessing your current skincare routine, lifestyle, diet, and overall health, we have a more in-depth understanding to be able to develop a bespoke home care routine and treatment plan. Within the new client consultation, you will experience your first bespoke treatment and within 5 days post-appointment you will receive your customised at-home skincare plan via email.

Frequently Asked Questions

  • This initial treatment is a gentle, personalised introduction to medical-grade skincare. You’ll leave feeling refreshed, hydrated, and with a clearer understanding of your skin’s needs. This session helps us get to know your skin on a deeper level so we can create a home care routine and treatment plan that’s truly tailored to you. While we don’t perform advanced treatments at this very first appointment, this approach ensures that everything moving forward is safe, effective, and aligned with your long-term skin goals.

    • In-depth consultation

    • Eye and lip cleanse

    • Oil cleanse

    • Skin analysis

    • Second cleanse

    • Enzyme treatment

    • Hot towel therapy

    • Extractions

    • Treatment mask

    Advanced treatments will not be performed at your first visit to allow for the correct treatment plan to be put in place.

    • Finishing products

    • Lip balm

    • Aftercare

  • Consultation and treatment - 1 hour and 30 minutes

    Consultation - 40 minutes


    • avoid AHAs, BHAs, retinols, scrubs for 5-7 days before and after

    • avoid facial waxing 5 days before

    • avoid sunbeds/excessive tanning for 7 days before and after

    • avoid any facial procedures (dermal filler, botox, etc) for 14 days before

    • avoid wearing makeup to your appointment and avoid where possible directly after your appointment for up to 48 hours

    • ensure your pillowcases and makeup brushes are washed before their next use

    • use daily a minimum of SPF 30+ after

  • Consultation and treatment - £85

    Consultation - £30

Book in your skin consultation

Begin your journey to healthier, more radiant skin with a personalised consultation. Our expert-guided approach blends clinical insight with gentle care, designed uniquely for you.

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